Head of Vertical

Head of Vertical

Job description


  • Work with Country Head to set business targets and allocate budget
  • Develop and execute business and operation plans
  • Accountable for business vertical targets, budget and P&L
  • Collaborate with other Grab leaders (including other Business Vertical Heads, Product, Engineering, Data, User Trust, Legal, Public Affairs, etc) to address issues, identify new opportunities and share best practices.
  • Develop win-win partnerships
  • Build and maintain government relationships
  • Be the spokesperson for the business vertical; This includes attending media events, interviews and fielding both online & offline media questions.


  • Identify and prioritize customer segments for both drivers and passengers
  • Develop and execute plan to acquire, engage and retain target customer segments


  • Accountable for business vertical financial targets, including revenue, cost and profits
  • Work with Finance team to track actuals vs target, analyze and identify opportunities from financial statements


  • Build, lead and coach multiple teams, including Sales, Loyalty & Retention and Operations
  • Build a culture that strongly aligns with Grab’s Vision, Mission and Principles
  • Be a servant leader; Lead by example


What You Are Good At

Minimum qualification:

  • Minimum 10 years work experience; Minimum 5 years experience in Management Consulting, General Management, Start-Ups, Investment Banking or other similar fast-paced industries
  • MBA degree preferred

Overall experience:

  • Prepared and able to provide high-level directions as well as be hands on when the situation calls for it
  • Adaptable; Enjoys working in a fast-paced, fast-changing environment
  • Strong motivator and collaborator; Able to align large groups of people towards a particular goal
  • Proven experience in developing strategies, and translating said strategies into tangible outcomes
  • Able to initiate and maintain strong relationships with relevant industry partners, suppliers and contractors
  • Excellent leadership, management, problem solving, negotiations, interpersonal, and communications skills

05 Dec 2017



[Ho Chi Minh City, Vietnam, Vietnam]

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Head of Vertical

Grab (Vietnam)